- Where we ship — US only, no international. Includes the territories.
- Shipping rates — "calculated at checkout."
- Processing time — 1–2 business days, no weekend/holiday processing.
- Delivery time — 5–8 business days [This may vary depending on the warehouse availability]
- Order changes/cancellations — 12-hour window
- Address accuracy — customer is responsible for the address they enter, but we can usually fix it within 12 hours.
- Lost/damaged — 7-day damage claim window
- Questions — Use the contact page.